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1
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2
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- 1978 first J & K installation
- 1983 IBM and J & K join forces and use the name CIMS®
- 1989 J & K merges with NCS
- 1990 NCS terminates licensing agreement with IBM
- 2002 Timpanogos Technologies founded to provide CIMS® users return on
support dollar investment
- 2003 IBM forges marketing partnership with Timp Tech
- 2004 provides support services to over 200 districts nationally
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3
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- Support Services
- Commercial entity
- Product support
- Product maintenance
- Licensed software
- Customer Services
- Product
- Non-profit
- Product releases
- No-fee software
- Open source solution
- Member driven
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4
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- Support alternative for CIMS® users
- Staff – deep in experience
- Prompt, thorough answers to product support issues
- Understanding of all CIMS® products- Finance/HR/Student
- State Requirement code
- W2’s and 1099 development
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5
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6
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- What some of our customers say…
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7
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8
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9
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10
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11
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12
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13
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14
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15
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16
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- Member Participation
- Customer Forum
- Product Suggestions
- Setting Development Priorities
- User Conferences and Product Advisory Committees
- Sharehouse
contributions
- Product testing
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17
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18
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- Today’s Solution-Tomorrow’s Future:
- Experience with support, training and development
- Add-on catalog of products via Sharehouse
- Open-source type access
- No license fee for Sharehouse applications
- Applications that work compatibly w/ CIMS® databases
- Applications that work cooperatively w/ current applications
- A long-term iSeries (AS/400) Solution- IBM Business Partner
- A cost effective approach – in dollars and productivity
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19
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Notes